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Is it possible to exchange my items instead of receiving a refund?

We don’t offer direct exchanges for change-of-mind returns. Please register and ship the item back within 30 days of delivery, following our return instructions, and place a new order for the item you want.

Eligible non-sale returns are refunded to the original payment method. Sale-item returns receive store credit only.

If the item is faulty, damaged or incorrect, contact our team before returning it. A replacement arranged to solve an order or quality issue is handled separately from a change-of-mind exchange.

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